Early buyers of all-new vehicles sometimes face risks

| Mar 12, 2021 | Lemon Law |

There is a certain excitement in buying a new car, especially if the car is new to the market and not the same model parked in neighbors’ driveways or driving down the highway. This is likely a selling point when new or redesigned models hit dealers’ showroom floors. Unfortunately, no amount of research and development replaces real-world use.

New Nissan Rogue gets a two-star crash rating

The 2021 SUV earned a low crash test score (two out of five) by the National Highway Traffic Safety Administration. The manufacturer claims that it fixed the problem with the passenger restraint system, and the Rogue performed well in subsequent tests conducted by independent evaluators. Overall, the model scored four out of five stars when averaging all safety tests. Nevertheless, the low test is another example of why it is often best to wait until new models are tested under real-world conditions.

Nissan instituted fixes on the production line in January of 2021. The manufacturer also took steps to fix new cars already at the dealerships. Those shopping for a new car can find the build date on a sticker affixed to the driver side center pillar visible when the door is open.

 New models often need fixes

According to Consumer Reports, these post-release fixes are common:

Our reliability surveys show those early models tend to have more problems, whether mechanical or electrical, and sometimes even safety issues,” says a senior director of CR’s auto test program. The need to update a vehicle’s design because of a disappointing crash test score isn’t unique to any one automaker. In recent years, Ford, Hyundai, Fiat, Toyota, and Volkswagen have all made updates to vehicles outside of major redesigns to improve their scores.”

It is essential to report problems

Those who buy new vehicles should get a product that works within all design parameters. If there is a bug, defect or dangerous design flaw, owners should take the vehicle back to the dealer to fix it. If the repair shop is unable to resolve the problem, the consumer can pursue a lemon law claim.