Picking a car involves a sliding set of factors that balances price, looks, functionality, and brand loyalty. However, a lack of vehicle reliability can make a strong argument to discount any of the above factors because no one likes getting stranded on the side of...
Customer service has improved for five years in a run. At least, this is what famed market researchers J.D. Power says. The satisfaction numbers will likely go down in 2021 as the pandemic continues to impact supply chains providing parts to fix cars. There may also...
There is a certain excitement in buying a new car, especially if the car is new to the market and not the same model parked in neighbors' driveways or driving down the highway. This is likely a selling point when new or redesigned models hit dealers’ showroom floors....
Some Hyundai and Kia owners fear for their safety as the company continues a years-long recall rollout for vehicles prone to catch fire. The manufacturers will recall 651,000 Hyundai Tucson SUVs and Kia Stinger sedans for model years 2016 through 2021. Now consumer...
Every vehicle has its kinks and quirks. Even new ones may have a few things that need to be adjusted or replaced before the first scheduled service. These issues may be mere annoyances or a blemish on an otherwise perfect product, or they could be much serious and...
Many assume that government agencies like National Highway Traffic Safety Association (NHTSA) test cars and determines that the vehicle is unsafe and needs a recall. The NHTSA certainly performs this job when it does safety tests, but there are several steps to...
Considering the number of recalls we publish on our blog, it should come as no surprise that vehicle recalls are a reasonably common auto industry occurrence. While it does happen, very few recalls involve danger to life and limb of drivers and passengers....
Some lemon law cases will go to trial, but others are resolved using arbitration. This process, which is free to the vehicle owner, uses a single arbitrator or panel to address the lemon law dispute regarding a vehicle or consumer product. The manufacturer will...
Car ads are a common part of commercial television as well as online and print media. In fact, it would seem almost odd if we did see a Ford F-150 or Chevy Silverado ad during a televised game. The national ads seem to be more focused on building a brand, while local...
There is a lot of information regarding lemon laws here in California and throughout the United States. Generally speaking, state and federal governments created these laws to protect consumers from buying a vehicle or related consumer product. However, those with...
