Recall: Tesla screens go blank

On Behalf of | Jun 2, 2022 | Lemon Law |

Tesla continues to rack up more recalls in 2022. A recent one involves the vehicle’s touch screen overheating and going blank. The recall applies to an estimated 130,000 vehicles, including Model S sedans and Model X SUVs for model years 2021 and 2022. It also includes Model 3 cars and Model Y SUVs from the model year 2022.

Why is this happening?

According to papers filed with the National Highway Traffic Safety Administration, the overheated screen is caused by the fast-charging process that can cause the central processing computers to heat up. As with the average consumer computer, overheating can cause the machine to lag or restart, which causes the touchscreen to lag or go blank.

The impact

The touchscreen is the vehicle’s central display. Drivers use it for controlling many of the vehicles’ systems, including climate control (and defogging). It displays when the vehicle is in Drive, Neutral or Reverse, and it is the display screen for the rearview camera when in reverse. Obviously, these gear indicators and displays are essential to operating the vehicle, and malfunctions would increase the likelihood of a crash.

The fix

As is often Tesla’s method, the company will fix this issue with a software update designed to improve the computers’ temperature management. These updates started on May 3. The manufacturer claims that it discovered the problem during routine endurance testing, but apparently, it had 59 related warranty claims from January to early May. There are no reports of the malfunction causing injuries or collisions.